Please find the steps to utilise referral letters below:
Complete your consultation as normal, then click Stop Listening. Lyrebird will generate a summary of your consultation within seconds.
Review the consultation summary. Lyrebird will have identified all referrals required based on the discussion. For example, for a patient with diabetes, you may see referrals flagged for:
Diabetes educator
Dietician
Optometrist
Podiatrist
Click Write Document and use the search bar to find your referral letter types. Search for each specialty and select it under the BP Referral Letter option. For example:
Search "podiatrist" → select Podiatrist under BP Referral Letter
Search "dietician" → select Dietician under BP Referral Letter
Search "diabetes educator" → select Diabetes Educator under BP Referral Letter
Search "optometrist" → select Optometrist under BP Referral Letter
Once all referral types are selected, click Create. Lyrebird will generate all four referral letters simultaneously — in just five clicks.
Review each generated letter. Each specialty will only contain information that is relevant to their profession. For example, the podiatrist letter will reference the ingrown toenail review and diabetic foot assessment, not unrelated conditions.
For each letter, select the addressee using either:
The Best Practice contact list (available via the Lyrebird integration), or
HealthShare
Search for and select the preferred specialist. Their contact details will populate automatically.
If there are relevant investigations to include (e.g., pathology results, imaging), you can attach these within the referral letter. They will be automatically included at the bottom of the letter.
Once you are satisfied with each letter, click Save to BP. The letter will be saved to Correspondence Out in Best Practice.
From Correspondence Out, you can:
Review the letter
Print and sign it
Email it directly to the specialist
Provide a copy to the patient
Edit it further as needed