Use Lyrebird to email patients a summary of the consult and action items for them to take once they leave the clinic.
How to send a patient letter?
1. Write a Patient Letter by clicking the "Letters" drop-down and selecting "Patient Letter".
2. Once the Patient Letter has generated, click "Share to patient" in the top right corner. Edit the "Recipient name", "Patient email address" and their "PIN ACCESS (DDMM)" before clicking "Share to patient".
The "PIN Access (DDMM)" password protects the PDF that is shared with the patient. The patient can easily access the PDF by entering their pin number. This pin number should be the day and month of their birthday (DDMM).
The Patient Letter will be sent with a Signature. Edit your Signature via the "Profile" tab in the "Settings" page. For more information about editing your signature, click here.
Send letters to connected clinical systems
Patient letters can now be sent back to your connected clinical systems as editable documents, with letterhead preserved where supported. This helps keep a usable version of the letter in the patient record for future updates.
Create and review a patient letter in the consult
Follow the steps in the section above to draft and review your patient letter.
Save or send the letter back using the standard action for your clinical system
Complete the writeback as you normally would.
View the letter in your patient record
In supported systems, the letter will now be available as an editable document in the patient record.
Things to know
This feature applies to patient letters being written back to supported connected clinical systems.
Letterhead is preserved where the receiving system supports it.
Availability depends on the connected system and writeback path in use.
Tips for Best Results
If your team edits letters after saving them, check the returned document in the clinical system to confirm the document format and editability suit your workflow.