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Setting Up the Genie x Lyrebird Health Integration

Step by step guide to configuring and using the Genie integration

Connect to Genie to bring your upcoming patient list right into Lyrebird, allowing you to start a consult or dictation without manual entry.



Completed notes and letters will save directly to Genie using the "Save to Genie" button without the need to copy and paste.

Enabling the Genie integration

To initiate the process of enabling the integration, please complete the request form linked below:

Once completed, a representative from our Support team will get in touch within 48 hours to establish next steps.
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Please note, the Genie integration is available to Trial or Pro users. If you are on the Lite tier of Lyrebird, then the integration will not be available.

If you have any questions about this process, you can contact us directly via [email protected]

Configuring the Desktop App (Mac or Windows)

1. Install the Lyrebird Health application.

2. Click the cog icon to configure the Genie details. The Sender Name & Password should be listed per the set-up instruction email we send you.
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Once filled out, click Save Settings, then click Sync Now.

3. Once this is done, please contact us so we can finalise and link your accounts.
We will need confirmation of the list of Genie uses who wish to use the Lyrebird information.
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4. Now, your integration will be ready to use! Clicking Refresh on the Upcoming Patients list will sync with patients within a 4-hour window. You can then click "Select" to auto-populate their name and continue using Lyrebird as usual.

5. Once a consult has been completed, use the "Save to Genie" button to save the consultation notes back into Genie. A little pop-up will appear confirming a successful save.

Now, when you open Genie, you will find the saved note under the patient's record.

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