Patient privacy is crucial
Privacy and security is the number one priority at Lyrebird, and we have built this into every aspect of the platform. All sensitive information is processed and kept within Australian borders, and at no point in time is data ever transferred offshore or overseas. Lyrebird is fully compliant with the Australian Privacy Act 1988.
You can read more about how we manage patient privacy here.
Obtaining patient consent
What should I say to get consent?
You could say something along the lines of "Do you mind if I use an intelligent note-taking tool in our consultation today?" however, this is not legal advice.
Before you start recording, we prompt you to ask for consent from the patient.
When you click "I have obtained consent, start listening", we record the time that you clicked the button to clearly identify when the consent was obtained. This timestamp serves to safeguard you against potential medicolegal risks.
This is how the timestamp will appear in the History section of Lyrebird:
If you have further questions, please consult with your insurance provider for legal advice on obtaining consent.
Patient privacy printout
To help you inform patient's about Lyrebird and how we safeguard their data, we have created an A4 Privacy Information Printout for your clinic.
Patient consent form
To help you obtain patient consent, we have created a Written Consent Form. It helps you to explain to patients about Lyrebird, and how we safeguard their data.
