This article is a comprehensive guide on how you can get the most out of Lyrebird, so you can focus on what matters; delivering care for your patients.
Lyrebird is an AI medical scribe that enhances efficiency and patient care by transcribing consultations into medical notes, documents, and assessments.
You can create and customise your Lyrebird to match your documentation style and preferences. It integrates with leading Australian practice management systems and works on desktop, laptop, and mobile.
Who is Lyrebird for?
Lyrebird is used by GPs, nurses, specialists, and allied health professionals across Australia, the UK, and beyond.
Specialists across surgical and medical fields use Lyrebird to support their administrative load, spanning both procedural and highly detailed clinical work without making changes to the language they use.
Lyrebird's Core Features
Consult automates your paperwork. Lyrebird listens to your consultation in real time and generates your notes and documents the moment you press Stop. No typing, no dictating, just speak naturally with your patient and let Lyrebird write the note. To get started with your first consult, click here.
Quickly dictate your notes, or use Lyrebird's AI to dictate your notes into the format of your preferred document. To get started with your first Dictate, click here.
Make Lyrebird sound like you. Customise your note templates, document layouts, macros, and personal word preferences so every output matches your documentation style from day one.
EMR Integrations
Lyrebird integrates directly with Bp Premier, Gentu, Genie, and more, automatically inserting patient details and pushing completed notes into the patient file without copy-pasting.
What do I need to start using Lyrebird?
Create your account: Sign up at app.lyrebirdhealth.com/signup, and get started with your 14 day free trial.
Ensure you have stable internet: Lyrebird will not record if you do not have internet.
Connect your microphone to your device: Lyrebird needs a clear audio feed. A dedicated external microphone gives the best results (we suggest this one) however you can also use your in-built microphone.
Allow microphone access: When prompted by your browser, click Allow. Lyrebird cannot function without this permission.
For help with this, visit our dedicated microphone help centre article.Choose your note template: Start with a default SOAP, Chief Complaint, or Multiple Complaints template, or customise your own.
Run a test consult: Do a short practice run before using Lyrebird with a real patient. Speak naturally for 30–60 seconds and review the output.
Obtain patient consent: You must have patient consent before recording a consultation.
Privacy & security
Lyrebird is built for healthcare, security is not an afterthought.
Audio is never stored. All transcription happens in real time on Australian servers. By the time your consult ends, the audio has already been transcribed and discarded. No audio is retained, sent offshore, or accessible by any third party.
LLM processing stays in Australia. All AI processing occurs on Microsoft Azure servers located in Sydney. Your data is never used to train AI models and is never stored or accessed by Azure.
Notes are encrypted at rest using 256-bit encryption and stored on Australian servers. By default, notes are deleted after 7 days. This can be adjusted to 24 hours or up to 6 months in your Settings.
Patient Consent
Patient consent is required before recording any consultation.
We make this easy:
Patient consent is required for all consults with a patient, We make this easy by providing a customisable printout that explains how Lyrebird keeps patient information secure. You can place in the reception of the clinic or in your room for patients to read and feel comfortable that their data is secure.
An example script you could use to obtain this consent is:
Please confirm that you are comfortable with us taking an audio recording of your consultation for the purposes of preparing a note of the consultation, which is then reviewed and finalised and stored for inclusion in your medical record.
For a more in-depth overview of our security protocols please see our Data Privacy and Security page or visit our Trust Centre.
Setting up Lyrebird for your practice?
If you are a practice manager setting up Lyrebird for a team, see the dedicated guide: Setting up Lyrebird for your practice.
Join our Community Page
A strong community makes all the difference. At Lyrebird, we listen to your feedback and continuously work to create a product you'll love, and our community is where we share updates and stay connected with our users.
We also have a great video series on starting your journey with Lyrebird that can be found by clicking the link below.
Need help?
Our support team is available via:
Live Chat: Click the blue chat bubble icon in the bottom right corner of Lyrebird
Email: [email protected]
Phone: +61 483 964 067 (available 8AM to 7PM AEST)