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Enabling the Lyrebird Integration (Best Practice)
Enabling the Lyrebird Integration (Best Practice)

A quick guide on adding the integration

Updated this week

To get to the step in the video below, you must be logged into Best Practice and be on a version later than Service Pack 2. Then, open a patient file (a test one), and click the blue L in the top navigation bar.

The first step of using Lyrebird inside Best Practice is enabling the integration, it is a very simple step that involves ticking a box ☑

Why?

It allows Lyrebird to:

  • Read and write the patient file in Best Practice

How to enable the integration

  1. Ensure you have Best Practice Service Pack 2, read BP’s guide on how to update your BP to Orchid SP2.

  2. Head to the first page of Best Practice, select Setup, then Configuration

  3. Click Database, then Setup third party integrations

  4. Search Lyrebird Health and tick the box ☑

Step 2 of connecting your Lyrebird account with Best Practice is taking the account key and passing it to Best Practice.

Why do you need to do this?

It allows Lyrebird to:

  • Read the patient file (only the name and sex)

  • Send notes back to the patient file

  • Add observations directly to the observation table

  • Automatically log in each time

How to link the accounts

  1. Make sure you have completed Step 1

  2. In your Lyrebird account, copy your BP Account Key

    1. To find this, head to your settings (you can’t access your settings from the Best Practice browser, so you may need to open Lyrebird in an external browser, click here

  3. In Best Practice, go to the home screen, choose 'Setup’, then choose ‘Users

4. Select the user who’s Lyrebird key has been copied

5. Select Lyrebird Health in the bottom right corner, then paste the API key that you copied earlier

Congratulations, the integration is now completely set up.

If this does not work, please contact [email protected] for assistance.

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