Lyrebird Health has an exclusive integration with Bp Premier. It was released on May 27th, 2024.
If you're interested in using Lyrebird with your team, contact our sales team.
What is Best Practice Software?
What is Best Practice Software?
Best Practice Software is an Australian clinical software solution used by medical practices to manage patient records, appointments, billing, and other essential tasks. It helps streamline administrative processes, ensuring efficient and accurate patient care. Read more about Best Practice Software here.
What features does the integration include?
At a basic level, Lyrebird can read and write into Bp Premier. It auto-inserts patient information and sends the notes and observations created by Lyrebird into the patient's file.
Current features:
Auto insert patient information pre-consult
When opening Lyrebird from Bp Premier, the patient's name, sex and consent will be automatically populated.
Send notes to Bp Premier patient file
The notes from the consult in Lyrebird will be added to the patient's file in Bp Premier, removing the need to copy and paste from Lyrebird.
Send observations to Bp Premier patient file
Any observation verbalised during the consult in Lyrebird will be added to the patient's observation section of their file in Bp Premier, streamlining graphing over time.
Consent recorded
Only record consent for a patient once. Lyrebird will save a patient's consent in their patient file in Bp Premier.
How do I add the integration to Bp Premier?
To add the integration to Lyrebird Health, read here.
How do I use the integration?
Consult
From the patient record, click the Lyrebird Health icon on the toolbar. The Lyrebird Health browser will appear.
The Patient's name and Sex are automatically populated when Lyrebird is accessed directly from the patient clinical record.
Select your preferred Note type:
SOAP: follows the Subjective, Objective, Assessment and Plan structure.
Chief Complaint: includes multiple sections; chief complaint, systems review, medications, and planning.
Multiple Complaints: same as the chief complaint but will include more detail for secondary complaints.
Your custom notes will also appear in this list, you can create a custom note in the Customise tab.
Hover over dropdown and click Initial Consult or Review Consult.
Consult Type | Description |
Initial Consult | Lyrebird will emphasise the history of any issues, particularly subjective information |
Review Consult | Lyrebird will concentrate less on the history and more on any changes in presentation from the previous consultation. |
5. Obtain the patient's Consent to generate clinical notes using Lyrebird's Consult Transcription service. Consent is now built into the Start listening button. Once you have obtained the patient’s consent, click I have obtained consent, start listening to begin. Read more about consent here.
Lyrebird will capture and record the patient's Consent in the transcribed clinical notes. When the transcribed clinical notes are saved from Lyrebird to Bp Premier, the patient's consent will be recorded in Today's notes.
EXAMPLE
Lyrebird will capture and record the patient's consent in the transcribed clinical notes.
When the transcribed clinical notes are saved from Lyrebird to Bp Premier, the patient's consent will be recorded in Today's notes.
While recording a consult
The Lyrebird Health browser may prompt you for permission to use your microphone; click Allow.
Lyrebird will Start listening to and transcribing the patient consultation. A recording timer will now appear next to the Pause and Stop buttons to show that recording has started.
Additional information about the patient can be freely typed in the Notepad textbox; for example, you could include information you do not want to verbalise to the patient. All free typed information will be recorded in the notes at the end of the consultation.
To pause Lyrebird during the consultation, click Pause; Lyrebird will stop listening. When you are ready to continue, click Resume; Lyrebird will resume listening.
When you have completed the consultation, click Stop. Lyrebird will immediately begin transcribing your notes.
If you need to Edit your notes, you can do so directly on Lyrebird Health, before saving to Bp. You can edit manually, or using our AI Edit feature.
If you wish to change the template that was used to generate after Lyrebird has generated the clinical notes, click on the + icon.
Choose the Note template type from the options provided and click Generate.
Lyrebird will regenerate the clinical notes based on the Note template type you have selected. To view past and newly generated clinical notes, click on the relevant Note tab.
To save your consult notes to Lyrebird, click Save to Bp. This sends the note to the patient's file in Bp Premier and saves it to Lyrebird at the same time. You can view Saved consults in the History tab, stored under the patient’s name.
Has the patient raised another concern after Lyrebird has finished transcribing the clinical notes? Click Resume Consult; Lyrebird will start listening and generate the clinical notes to incorporate the additional information.
ℹ️ Consultation documents generated by Lyrebird must be manually copied from the Lyrebird Health browser and pasted into a word processor document or template in Bp Premier. To avoid this, we recommend setting up your letterhead on Best Practice to enable direct saving.
Before sending your consult notes to Bp Premier, click the drop down next to the Save to BP button and you will see the option to Add observations. Here you can add and edit any observations before sending to Bp.
ℹ️ If clinical observations are detected during the consultation, Lyrebird automatically adds them to the Add and Edit Observations before Sending to Bp screen. Auto-populated observations should always be reviewed for accuracy before saving to Bp Premier. If no observations are detected, you can enter them manually on the same screen. Observations are saved to Bp Premier as atomised values, which can be graphed to give you insight into a patient's trends over time.
The notes from Lyrebird will be recorded in Today's notes section of the patient record.
When clinical notes are saved from Lyrebird to Bp Premier, a statement confirming that the transcribed clinical notes were created using Lyrebird Health and that the clinician has reviewed them will be included.
Dictate
With dictate, you can talk directly to Lyrebird, and Lyrebird will format what you say into letters and documents.
ℹ️ Letters and documents generated using Lyrebird must be manually copied from the Lyrebird browser and pasted into a word processor document or template in Bp Premier.
From the patient record, click the Lyrebird Health icon on the toolbar. The Lyrebird Health browser will appear.
From the menu in the Lyrebird Health browser, click Dictate. The Dictate screen will appear.
Here you can choose Smart Dictate, Direct Dictate or Dictate into a document.
Mode | Description |
Direct dictate transcribes your words verbatim with only minimal punctuation adjustments. | |
Smart dictate functions more like a conversational scribe, allowing you to dictate without worrying about misspellings or formatting. | |
Dictate documents will format your dictation according to the selected template structure. This means that Lyrebird will slightly apply more editing on what you say compared to Direct Dictate. |
4. The Lyrebird Health browser may prompt you for permission to use your microphone; click Allow.
5. Lyrebird will begin listening, you can commence dictating. A recording timer will now appear next to the Pause and Stop buttons to show that recording has started.
6. If you need to pause Lyrebird during the dictation, click Pause, and Lyrebird will stop listening. When you are ready to continue with the dictation, click Resume, and Lyrebird will resume listening.
7. Click Stop once your dictation is complete. Lyrebird will automatically start writing your letter or document.
8. If you need to Edit your letter or document, this should be completed directly in the Lyrebird Health browser.
9. Once you've made an edit, the changes will be saved automatically and a green Saved tick will appear in the upper left, next to the patient's name, confirming your changes have been saved.
10. Click Copy to copy the contents of the letter or document, which may then be pasted into a Word processor document or a template in Bp Premier.
11. Once your dictation is complete, click the X at the top of the Lyrebird Health browser to close the window.
View consult history with Bp context
The History page now highlights consults and letters that were opened from Bp with patient context. This makes it easier to understand where a record came from and whether saving back to Bp is likely to apply.
When you access Lyrebird from Bp Premier, any consults and letters created during that session will be marked to show they originated from Bp. This provides important context about which records were created with patient information already populated from your clinical system, making it clear whether the record can be saved back to Bp Premier.
How will pricing work with Bp Premier?
Lyrebird is billed separately to Bp Premier. You can either remain on a free Lyrebird account (Bp Free), or unlock unlimited access to all AI-powered features on a Lyrebird paid subscription. Refer to Lyrebird's pricing plans here or submit a clinic pricing request here.
Does Lyrebird work on a terminal / remote server?
Lyrebird works on all terminal devices; you must ensure you have granted permission for audio devices to access the terminal server, which can be done in your terminal settings. Your IT service provider will be able to assist in setting this up.
How do I send my letters into Bp Premier?
With our Bp Referral Letters customisation page, you can add your letterhead and save directly to the Correspondence Out section of Best Practice.