Lyrebird Health

First-click failure for "Start Listening" in BP integration?

This issue is related to how Best Practice renders the window — unfortunately, it's something outside of our control.

Wait a few seconds for Best Practice to finish re-rendering.

Press Start Listening — Lyrebird will then work as expected.

1. Open the window 
2. Wait a few seconds for Best Practice to finish re-rendering.
3. Press Start Listening — Lyrebird will then work as expected.

The Lyrebird L will only appear when starting a patient visit, not when viewing records.

1. Open the appointment book.
2. Select Start Visit.
3. The Lyrebird L will appear.

For any further questions please contact our support team by emailing <a href="mailto:support@lyrebirdhealth.com" rel="nofollow noopener noreferrer" target="_blank">support@lyrebirdhealth.com</a> or by starting a chat by clicking on the purple bubble on the bottom right hand side of the screen.

This article is to help you solve some basic FAQs that you may have for the Best Practice and Lyrebird integration.

Best Practice x Lyrebird FAQs

Find answers and get help from Intercom Support and Community Experts

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Best Practice x Lyrebird FAQs

First-click failure for "Start Listening" in BP integration?

The Lyrebird “L” not displaying?

For any further questions please contact our support team by emailing [email protected] or by starting a chat by clicking on the purple bubble on the bottom right hand side of the screen.