Once your consultation is complete, Lyrebird can generate multiple referral letters (or other documents) simultaneously directly into your Bp Letterhead template.
You can tailor each one to a specific specialist, then save them directly to Correspondence Out in Best Practice, eliminating the manual copy-pasting and significantly reducing the time spent on referral documentation and editing.
How can I import my Letterhead for Referral Letters?
This guide shows you how to import your clinic's custom letterhead into Lyrebird Health, so that referral letters or other documents are automatically formatted with your branding - ready to send without any manual formatting.
On Lyrebird, go to Customise → BP Referral Letters
Click Import a Referral Letter.
Lyrebird will automatically search for the most recent referral letter sent from the patient's record.Review the letter that Lyrebird has captured.
If it contains your clinic's letterhead, you're ready to proceed.If not, click Choose Another Letter to browse your most recently sent letters.
Once you've identified the letter with your correct letterhead, click Use as a Template.
Give your template a clear name - for example, Gordon Street Medical Centre - so it's easy to identify later.
Press Next. Lyrebird will take a moment to import the template and will then automatically map each section of your letterhead, including:
Patient's medical problems
Medications
Allergies
Clinician account details
Once the import is complete, press Save and Exit.
If you have multiple users in your organisation, you can share this template with others at the same clinic so everyone benefits from the same branded letterhead.
Here's why we recommend setting this up:
Import your clinic's letterhead once and reuse it for every referral
Lyrebird automatically maps patient details, medications, allergies, and more
No manual formatting or copy-pasting required
Shareable across all users within the same clinic
Referral letters save directly to the Correspondence app, ready to send
How can I use this template to make documents in Lyrebird?
On the Consult page, complete your consultation as normal. When you click Stop Listening. Lyrebird will generate a summary of your consultation within seconds.
Review the consultation summary. Lyrebird will have identified all referrals required based on the discussion.
For example, for a patient with diabetes, you may see referrals flagged for:Diabetes educator
Dietician
Optometrist
Podiatrist
Click Write Document and use the search bar to find your referral letter types. Search for each specialty and select it under the BP Referral Letter option.
For example:Search "podiatrist" → select Podiatrist under BP Referral Letter
Search "dietician" → select Dietician under BP Referral Letter
Search "diabetes educator" → select Diabetes Educator under BP Referral Letter
Search "optometrist" → select Optometrist under BP Referral Letter
Once all referral types are selected, click Create. Lyrebird will generate all four referral letters simultaneously - in just five clicks.
Review each generated letter. Each specialty will only contain information that is relevant to their profession.
For example, the podiatrist letter will reference the ingrown toenail review and diabetic foot assessment, not unrelated conditions.
For each letter, select the addressee using either:
The Best Practice contact list (available via the Lyrebird integration), or
HealthShare
Search for and select the preferred specialist. Their contact details will populate automatically.
If there are relevant investigations to include (e.g., pathology results, imaging), you can attach these within the referral letter. They will be automatically included at the bottom of the letter.
Once you are satisfied with each letter, click Save to BP. The letter will be saved to Correspondence Out in Best Practice.
From Correspondence Out, you can:Review the letter
Print and sign it
Email it directly to the specialist
Provide a copy to the patient
Edit it further as needed
There is no need to copy and paste content between systems. Complete your referral letters entirely within Lyrebird Health and send them directly from Correspondence Out in Best Practice - saving two to three minutes per referral letter.