Lyrebird works on mobile devices - useful for home visits, ward rounds, telehealth from your phone, or any time you're away from your desk. This guide covers how to set up and get the best results on iOS and Android.
Supported devices
Lyrebird runs as a web app in your mobile browser - we currently do not have an app that can be downloaded, though we have this planned for the future!
Platform | Recommended browser |
iPhone / iPad (iOS) | Google Chrome |
Android | Google Chrome |
The built-in microphone on most recent iPhones and Android devices performs well for standard consultations.
How can I use Lyrebird on my mobile or tablet?
Open your browser (Google Chrome
is preferred) Go to app.lyrebirdhealth.com and sign in
When prompted to allow microphone access, tap Allow
Use Lyrebird exactly as you would on desktop - Consult, Dictate, and your custom templates are all available
How do I transfer to my medical record via my phone?
The most convenient way is to click "save" after conducting a consult or dictate (ensuring you have entered a patient name).
You will now be able to access that note on your laptop or desktop (a device that has access to your medical record) by logging into the same account, heading to History, and clicking the Copy button. You can now paste into your medical record.
Tips for Best Results
Add Lyrebird to your home screen for faster access. In Safari, tap the Share icon → Add to Home Screen. In Chrome, tap the three-dot menu → Add to Home Screen.
Keep your phone on the table between you and the patient. Avoid keeping the phone in your pocket as this may muffle the audio and affect the transcript quality.
If you're in a noisy environment, consider using a Bluetooth or wired external microphone.
Do not lock your screen during a consult, this may cause the microphone to pause on some devices - we always recommend extending your phone's timeout period to prevent this happening automatically.
What features are available on the mobile browser version?
Feature | Mobile status |
Consult (live recording) | ✅ Fully supported |
Dictate | ✅ Fully supported |
Customise templates | ✅ Fully supported |
History and saved notes | ✅ Fully supported |
EMR integrations (Bp Premier, Gentu, etc.) | ⚠️ Requires desktop - the embedded browser in your practice management system is desktop-only however you can manually transfer to your medical record after completing a consult. Refer to ' How do I transfer to my medical record via my phone? ' below |
Document creation and PDF filling | ✅ Supported, but easier on desktop |
Troubleshooting on mobile
Why isn't it picking up my microphone input?
If the mobile browser version of Lyrebird isn't picking up your microphone, or if you've declined access by accident, you may need to check the site permissions on your browser.
iOS:
Go to Settings → Safari (or your browser)
Tap Microphone and set it to Allow
Return to Lyrebird and refresh the page
Android:
Go to Settings → Apps → Chrome
Tap Permissions → Microphone → Allow
Return to Lyrebird and refresh the page
My phone screen locks automatically in the middle of a consult - how can I stop this?
Go to your device's Display settings and increase the auto-lock timeout to at least 5 minutes when using Lyrebird.
My audio cuts out mid-consult, even thought my screen was unlocked. Why?
This can happen if another app (e.g. a phone call) interrupts the microphone. Your consult will be saved up to the point of interruption - check your History to retrieve it. Here is a quick guide to help you retrieve a lost consult