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View fuller patient demographics in EMIS and SystmOne sessions

Lyrebird now displays fuller patient demographics during consultations in supported UK EMIS and SystmOne sessions. You'll see additional patient contact and address details automatically available, giving you richer context when the initial launch information is incomplete.

Please note: This feature is currently available in the UK only and works with EMIS and SystmOne integrations.

What does this do?

When you launch a consultation with a patient in Lyrebird, additional demographic information is now automatically available to you. This includes fuller contact details and address information, providing a more complete patient context—particularly valuable when the initial launch information is limited or incomplete. This richer demographic view helps you verify patient details quickly and ensures you have the information you need for accurate clinical record-keeping.

Step-by-Step Guide

  1. Launch a Consultation

    1. Begin a consultation with a patient in Lyrebird using your supported EMIS or SystmOne system

  2. View Fuller Patient Demographics

    1. Once the consultation has loaded, the patient's demographics panel will display additional details beyond the initial launch information

    2. You will now see fuller contact and address information available in the patient context area

  3. Use the Additional Details

    1. Refer to these expanded demographics during your consultation to verify patient contact details and address

    2. Use this information to ensure your clinical records are complete and accurate

Tips for Best Results

  • The additional demographics are retrieved automatically—no manual action is required on your part

  • This feature works best when your EMIS or SystmOne system has complete patient records on file

  • Verify patient contact and address details at the start of each consultation to catch any outdated information

  • If any details appear incomplete or incorrect, follow your usual system processes to update the patient record directly in your PMS

We're here to help if you have any questions. Reach out to our support team for a same-day response at [email protected] or click the blue chat widget on the right.

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